USA and Canada - Friday 6th December
UK (*excluding Northern Ireland) - Monday 16th December.
Gift cards are always available to purchase online and will be sent direct to the recipient.
*Please note that due to the new GPSR rules, I will no longer be shipping to Northern Ireland or within the EU.
When are you open again in the New Year?
Monday 6th January.
My website will be open throughout the festive season but any orders placed after Monday 16th December will not be posted out until Monday 6th January.
Do you offer special orders, commissions and personalisation?
As silver clay is highly versatile I can utilise any of the shapes or textures from my collection to create a beautiful, unique piece of jewellery especially for you.
Silver clay pendants can also be personalised with an initial on the reverse at no extra charge.
Do contact me to discuss your requirements and the lead times and prices.
Which length chain will my pendant have?
18" sterling silver chains are used as standard but if you would prefer a different length I can offer these in either 16" (40.64cm), 20" (50.8cm) or 26" (66cm). Extender chains are also available.
On which side of the chains are your clasps?
Usually on the right but if you'd like them on a particular side that's no problem at all, do let me know when you place your order.
Can you change my clasp to a bigger or magnetic one?
Yes of course. Please contact me and we'll take it from there.
Can I have a charm on my bracelet?
My bracelets can be made with a charm carrier and charm added.
What size are your bracelets?
Bracelets are 18cm as standard but can be made to order in other sizes.
I have an idea for a design, can you help me?
I will always endeavour to help so do get in touch.
I've broken my clasp/bent an earwire/need my bracelet restrung. Can you help?
Accidents can happen and they're so frustrating. I do offer repairs to Denalis jewellery for example replacing clasps, jump rings, restringing bracelets to minimise waste.
Any broken silver pieces that are replaced are melted down and reused in new jewellery.
I have an old piece of broken silver jewellery, can you help?
I'm afraid I don't repair or reconfigure other makers' jewellery.
Do you sell gift cards?
Yes. They can be bought online and emailed directly to the recipient. Buy gift cards
I'd like to leave Denalis a review. How can I do this?
The easiest way to do this is here
Review Denalis on Google