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Terms of Service

Last updated: January 2026

Overview
This website is operated by Denalis Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Denalis Jewellery.

By accessing our website or purchasing from us, you agree to be bound by these Terms and Conditions, together with our Privacy Policy, Returns Policy, and any other policies referred to on this site.

Our shop is hosted by Big Cartel, which provides the online e-commerce platform that allows us to sell our products to you.

Use of the website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

We reserve the right to refuse service or cancel orders where misuse, fraud, or unlawful activity is suspected.

Products and descriptions
All products are subject to availability. We make every effort to display product descriptions, images and colours as accurately as possible; however, we cannot guarantee that your device’s display will accurately reflect the colour of the products.

We reserve the right to update product descriptions, pricing or availability at any time without notice.

Orders and payment
When you place an order, you are making an offer to purchase a product. An order is only accepted once we confirm it and payment has been successfully received.

Payments are processed securely via third-party payment providers. We do not store or process payment card details ourselves.

Pricing
All prices are shown in pounds sterling (£) unless otherwise stated. Prices may change at any time, but changes will not affect orders that have already been accepted.

Delivery
Delivery times are estimates only and may vary. We are not responsible for delays caused by postal services or events outside our control.

Returns and refunds
Our returns and refunds policy is set out in our Returns Policy, which forms part of these Terms and Conditions.

Nothing in these Terms affects your statutory rights under UK consumer law, including your rights under the Consumer Rights Act 2015.

Intellectual property
All content on this website, including text, images, designs and graphics, is the property of Denalis Jewellery unless otherwise stated and may not be copied, reproduced or used without prior written permission.

Third-party links
This website may contain links to external websites that are not operated by us. We have no control over the content or availability of those sites and accept no responsibility for them.

Limitation of liablility
We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

To the fullest extent permitted by law, Denalis Jewellery shall not be liable for any loss or damage arising from the use of, or inability to use, this website or any products purchased through it.

Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

Changed to these terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page. Continued use of the website after changes are made constitutes acceptance of the updated Terms.

Contact
If you have any questions about these Terms and Conditions, please contact:
[email protected]